Terms and Conditions of Use for EliteStaySpot

By accessing or using EliteStaySpot's website or services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using the website or services.

1. General Terms

  • Eligibility: You must be at least 18 years old to access the website and use the services. By using the website, you confirm that you meet the eligibility requirements.
  • Acceptable Use: You agree to use the website for lawful purposes only. You will not use the website for any illegal activities, including but not limited to fraudulent activities, harassment, or distribution of harmful content.

2. Reservations and Bookings

  • Booking Process: When making a reservation through the website, you are required to provide accurate and complete information. You must also agree to the terms related to booking, payment, and cancellation policies at the time of booking.
  • Payment and Charges: All bookings made through the website require a valid credit card. Payment for reservations is due at check-in unless otherwise specified in the booking agreement.
  • Cancellation and Modifications: You are responsible for adhering to the cancellation and modification policies. Any changes or cancellations must be made according to the policies listed in the booking confirmation. Late cancellations or no-shows may incur additional charges.

3. Hotel and Casino Policies

  • Age Restrictions: Guests must be at least 20 years of age to enter the casino and participate in gaming activities. Proof of age may be requested at check-in or casino entry.
  • Code of Conduct: You agree to comply with the hotel's and casino's code of conduct. This includes following all rules and regulations set forth for the safety and enjoyment of all guests. EliteStaySpot reserves the right to evict guests who do not comply with the code of conduct without a refund.
  • Non-Smoking Policy: EliteStaySpot operates a non-smoking hotel, and smoking is prohibited in rooms, public areas, and restaurants. Violation of this policy may result in a cleaning fee.

4. Liability Disclaimer

  • Hotel Liability: EliteStaySpot is not responsible for any loss, theft, or damage to personal property or belongings during your stay. Guests are encouraged to use in-room safes or other secure storage options for valuable items.
  • Casino Liability: The casino is not responsible for any lost or stolen winnings or personal belongings. You agree to take responsibility for your own safety and belongings while on the premises.

5. Privacy Policy

  • Data Collection: By using the website and services, you consent to the collection and use of your personal data in accordance with our Privacy Policy. We collect information to provide services, process reservations, and enhance the user experience.
  • Third-Party Services: EliteStaySpot may use third-party services, such as payment processors and marketing tools, to operate our business. These third parties may collect personal information in accordance with their own privacy policies.
  • Data Protection: We take your privacy seriously and ensure that personal data is protected. Your information will not be shared with third parties without your consent, except as required by law.

6. Intellectual Property

  • Website Content: All content on the website, including text, images, logos, and trademarks, are the property of EliteStaySpot or its licensors. Unauthorized use of the website's content is prohibited.
  • User-Generated Content: You may submit content to the website, such as reviews or feedback. By submitting content, you grant EliteStaySpot a non-exclusive, royalty-free license to use, display, and distribute the content in any medium.

7. Force Majeure

  • EliteStaySpot will not be held responsible for any delays or failure to fulfill its obligations due to circumstances beyond its reasonable control, such as natural disasters, pandemics, or other unforeseen events.

8. Changes to Terms

  • Modifications: EliteStaySpot reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on the website, and your continued use of the site after such changes constitutes your acceptance of the updated terms.
  • Notification: You will be notified of significant changes to the Terms and Conditions through a prominent notice on the website or via email, if applicable.

9. Governing Law and Dispute Resolution

  • Jurisdiction: These Terms and Conditions are governed by the laws of New Zealand. Any disputes or claims arising from the use of this website or services will be subject to the exclusive jurisdiction of the courts in New Zealand.
  • Arbitration: In the event of a dispute, you agree to attempt to resolve the matter through informal discussions. If the dispute cannot be resolved amicably, it will be submitted to binding arbitration in accordance with the laws of New Zealand.

10. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:Email: [email protected]